CPC PROCESSOR CUSTOMER SUPPORT

ProCare Health is a data platform company and one of the world’s leaders in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by one of the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions.ProCare Health is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining ProCare Health today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. ProCare Health bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

This is a Remote role (Call Center) 

• Full-Time:   Monday - Friday  9am -5:30 pm EST
• Location: Remote  

• Comfortable working in a high-volume production environment.

• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status 

• Documenting information in multiple platforms using two computer monitors.  

• Proficient in Microsoft office (including Word and Excel)

• A stipend to support the purchase of essential equipment, including a computer, monitor, virtual communication devices. etc.
• Sign-on bonus of up to 1,000 based on eligibility criteria

• Full Benefits: PTO, Health, lVision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is: $24—$30 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by ProCare Health Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

ProCare Health is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Please complete the form below. All submissions will be carefully reviewed by our Human Resources team.If your experience aligns with this role, a member of our recruitment team will contact you regarding the next steps.

ProCare Health

ProCare Health is the data collaboration platform trusted for healthcare. With a mission to make the world’s health data secure, accessible, and actionable,ProCare Health works with payers, providers, life sciences, legal and insurance clients globally to accelerate insights. ProCare Health enables more than 30 million healthcare records to move between thousands of organizations across the healthcare ecosystem, more than 80,000 hospitals and clinics, 75% of the 100 largest health systems, and 350+ real-world data partners.ProCare Health has office locations in Boston, New York and San Diego, with international offices in Barcelona and Galway.