Release of information
Fastest, safest ways to release the right patient data
Combine digital and staffing services to support your critical patient data requests
Give your team time to focus on patient care
Improve your operating efficiencies, while reducing administrative burden. Free your team to deliver.
Improve the patient experience
Make it easy for patients to quickly request their PHI. Improve patient satisfaction and overall healthcare experience.
Reduce abrasion from requesters
Fulfill requests 8x faster through ProCare Health digital connections. Reduce the volume of calls and faxes asking for the status of data requests.
Frictionlessly manage the flow of patient data
Ensure relevant information is provided only to those who should have it through a seamless experience.
Proven scalable solutions
Tailor the solution to your needs
Access flexible and modular solutions based on your needs. Optimize workflows with extensible solutions or utilize ProCare Health end-to-end solution.
Record request automation
Automate record request fulfillment
Increase visibility and efficiency to your workflow with automated record request fulfillment. Manage processes in-house or confidently delegate to ProCare Health.
Digital control center
Make the entire ROI process transparent and efficient
Easily manage requests for medical records from a single interface. Track and process requests from health plans, while simplifying invoicing and distribution.
Intuitive request intake
A truly engaging requester digital interface
Delight patients and providers requesting data by using white labeled digital intake tools. Easy-to-use interfaces expedite the request process and improve requester satisfaction.
Health Data Retrieval
Seamless and secure access to health data.
ProCare Health provides requesters with the clinical data they need, pulled from the nation’s largest network of providers.
Provide coverage to patients cost-effectively
Accessing complete health data enables health plans to accurately assess the health status of their members, ensuring appropriate reimbursement.
Improve patient health outcomes
Retrieve a patients consolidated record in a timely manner to make informed, evidence based decisions and facilitate coordination of care.
Direct connections to providers
Save time and money when requesting data from ProCare Health’s directly connected provider network, the largest network of health data in the world.
Retrieve data with ease and simplicity
Get a complete picture of patient health from over 70,000 hospitals and clinics. Inform risk adjustment, disability claims, underwriting, and other business needs.
Find data for any use case
Retrieve data for any type of authorized request
Whether you are a health plan, provider, law firm, government entity, insurance company, or a patient, you can retrieve data through ProCare Health for use cases including:
• Risk adjustment
• Disability claims
• Underwriting
• Continuity of care
Multimodal retrieval methods
Access records through ProCare Health’s digital and manual retrieval methods
Quickly and easily retrieve records digitally from over 70,000 U.S. hospitals and clinics, and select international databases, like the NHS Spine. To retrieve records for providers outside of our network, ProCare Health retrieval experts manually obtain the records.
Member Locator
Find patient records using just demographic information
While traditional record retrieval requires patient and provider information, ProCare Health’s platform can also locate records without provider names or specific encounter dates of service, increasing the access to relevant patient data.
* Largest provider network
Digitally connect to over 10,000 hospitals and clinics.
* Industry-leading experts
Over 15 years of experience in health data retrieval.
* Proven satisfaction
97% retention rate for health plan requesters.
* Expansive network
Smart Request leverages ProCare Health's network of more than 40,000 medical facilities to quickly find and retrive the records that you need.
* Track record of expertise
ProCare Health is one the largest record retrieval company in the US, retrieving more than 30 million annually.