Release of Information

The fastest, safest way to release the right patient data.

Combine digital and staffing services to support your critical patient data requests — at scale, with full compliance, and zero friction.

Faster request fulfillment
5M+ Records processed annually
20k+ Hospitals & clinics connected
97% Health plan requester retention
Why ProCare Health ROI

Give your team back the time they deserve.

Administrative burden slows down care. Our Release of Information platform removes the bottlenecks — so your team can focus on what they do best.

Focus on Patient Care

Improve operating efficiency and reduce administrative burden. Free your clinical team to deliver the care that matters most.

Improve Patient Experience

Make it easy for patients to quickly request their PHI. Better access means higher satisfaction and a stronger overall care experience.

Reduce Requester Friction

Fulfill requests 8× faster through ProCare Health digital connections. Dramatically cut the volume of status calls and faxes.

Frictionless Data Flow

Manage patient data flow from a single, seamless interface.

Ensure relevant information reaches only those who should have it. Our platform gives your team complete visibility and control over every request — with a requester experience so smooth, it practically runs itself.

White-labeled digital intake tools delight patients and providers alike, expediting the request process from first touchpoint to final delivery.

ProCare Health frictionless data management interface
Platform Capabilities

Tailor the solution to exactly what you need.

Flexible, modular solutions that optimize your existing workflows — or a complete end-to-end system if you need it all.

Record Request Automation

Automate record request fulfillment.

Increase visibility and efficiency across your entire workflow with automated record request fulfillment. Manage processes in-house or confidently delegate end-to-end to ProCare Health — we flex to fit your team.

Record request automation dashboard
Digital Control Center

Make the entire ROI process transparent and efficient.

Manage medical record requests from a single, unified interface. Track and process requests from health plans, simplify invoicing, and streamline distribution — all in one place, with full audit trails.

Digital control center interface
Intuitive Request Intake

A truly engaging requester digital interface.

Delight patients and providers requesting data with white-labeled digital intake tools. Easy-to-use interfaces expedite the request process and meaningfully improve requester satisfaction scores.

Digital requester intake interface
Proven Scalable Solutions

Modular solutions built around your needs.

Access flexible, extensible solutions that work with your existing systems or stand alone. Whether you're optimizing a single workflow or replacing a legacy process, ProCare Health scales with you.

Scalable modular solution options
Health Data Retrieval

Seamless and secure access to health data.

ProCare Health provides requesters with the clinical data they need, pulled from the nation's largest network of providers — digitally, at scale, and with industry-leading speed.

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Data Retrieval Benefits

Retrieve data with ease, speed, and confidence.

Get a complete picture of patient health from over 70,000 hospitals and clinics. Inform risk adjustment, disability claims, underwriting, and the full spectrum of your business needs.

Cost-Effective Coverage

Complete health data enables health plans to accurately assess member health status, ensuring appropriate reimbursement and reducing costly gaps in coverage.

Better Patient Outcomes

Retrieve a patient's consolidated record in a timely manner to make informed, evidence-based decisions and facilitate seamless coordination of care.

Direct Provider Connections

Save time and money by accessing ProCare Health's directly connected provider network — the largest health data network in the world.

Retrieval Capabilities

Every retrieval method. Every use case. One platform.

Any Authorized Request

Find data for any type of request.

Whether you're a health plan, provider, law firm, government entity, insurance company, or a patient — ProCare Health retrieves the data you're authorized to access.

Risk Adjustment
Disability Claims
Underwriting
Continuity of Care
Data retrieval use cases
Multimodal Retrieval

Digital and manual retrieval — whichever the record requires.

Quickly retrieve records digitally from over 70,000 U.S. hospitals, clinics, and select international databases including the NHS Spine. For providers outside our network, ProCare Health retrieval experts manually obtain records on your behalf.

Multimodal retrieval methods
Member Locator

Find patient records using just demographic information.

Traditional record retrieval requires patient and provider information. ProCare Health's platform goes further — locating records without provider names or specific encounter dates of service, dramatically expanding access to relevant patient data.

Member Locator technology
Proven at Scale

Numbers that reflect a track record you can trust.

10K+

Largest Provider Network

Digitally connected to over 10,000 hospitals and clinics — and growing every day.

15+ yrs

Industry-Leading Expertise

Over 15 years of experience in health data retrieval, serving the most demanding clients in healthcare.

97%

Proven Satisfaction

97% retention rate for health plan requesters — a testament to accuracy, speed, and service quality.

40K+

Expansive Smart Request Network

Smart Request leverages ProCare Health's network of 40,000+ medical facilities to quickly locate and retrieve the records you need.

5M+

Track Record of Scale

ProCare Health is one of the largest record retrieval companies in the US, retrieving more than 5 million records annually.

20K+

Global Provider Coverage

Access records from over 20,000 hospitals and clinics worldwide, including select international databases like the NHS Spine.

Ready to see ProCare Health in action?

Talk to our team and discover how we can put your health data to work.

Request a demo